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Geo-Radius Settings

Geo-Radius Settings

Configure your display's geographic coverage area

The geo-radius setting determines how far from your display viewers can be while still being able to discover and connect to your synchronized audio. This feature allows you to optimize your display's coverage area based on your venue size and layout.

Understanding Geo-Radius

The geo-radius creates a circular coverage area around your display's center point. Viewers within this radius can:

  • Discover your display through the mobile app
  • Connect to your synchronized audio
  • Be counted in your viewer statistics

Plan-Based Radius Limits

Different subscription tiers offer different radius ranges to match your display's needs:

Starter Plan

  • Range: 0.1 to 0.5 miles (160m to 800m)
  • Ideal for: Small residential displays, single-property shows
  • Coverage: Typical suburban block or small venue

Pro Plan

  • Range: 0.1 to 2.0 miles (160m to 3.2km)
  • Ideal for: Larger displays and community events
  • Coverage: Multiple blocks or rural properties

Commercial (Lite and Pro) Plan

  • Range: 0.1 to 5.0 miles (160m to 8km)
  • Ideal for: Drive-through displays, large venues
  • Coverage: Fairgrounds, commercial displays, or festival grounds

Setting Your Geo-Radius

To configure your display's coverage area:

  1. Navigate to your display in the dashboard
  2. Go to Settings → Location & Coverage
  3. Find the Geo-Radius Range slider
  4. Adjust the slider to set your desired coverage radius
  5. View the coverage preview on the map
  6. Click Save Changes to apply

The map preview shows:

  • Your display's center point (pin marker)
  • The coverage circle in blue
  • Scale reference for distance

Choosing the Right Radius

Consider these factors when setting your radius:

Venue Size

  • Use the map to cover your entire viewing area
  • Add buffer space for parking areas
  • Consider walking distance from parking to viewing area

Traffic Flow

  • Account for vehicle queues in drive-through displays
  • Include waiting areas and entrance roads
  • Consider peak attendance spreading

Optimizing Coverage

Start Conservative

Begin with a smaller radius and expand as needed:

  1. Start at 0.2-0.3 miles for testing
  2. Monitor viewer connection patterns
  3. Gradually increase based on feedback
  4. Find the sweet spot for your display

Technical Considerations

GPS Accuracy

Understand location detection limitations:

  • Mobile GPS accuracy: typically 5-10 meters
  • Indoor locations may have reduced accuracy
  • Weather can affect GPS signals
  • Buildings may cause GPS shadows

Network Coverage

Ensure cellular coverage throughout your radius:

  • Test at radius edges
  • Consider dead zones
  • Provide WiFi when needed for areas with poor cellular coverage

Troubleshooting

Viewers Can't Find Display

If viewers within your radius can't discover your display:

  • Verify radius setting is saved
  • Check display is active and online
  • Confirm viewer location services enabled
  • Have viewer refresh the app
  • Try manual display code entry

Coverage Gaps

If certain areas within radius have issues:

  • Check for GPS shadows from buildings
  • Test cellular coverage in area
  • Consider environmental interference
  • Document known problem areas

Best Practices

Testing Your Radius

  1. Walk or drive the perimeter
  2. Test connection at various points
  3. Verify edge case handling
  4. Document coverage map

Multi-Display Setups

For multiple display locations:

  • Ensure radii don't overlap excessively
  • Consider viewer confusion
  • Use display codes for clarity
  • Coordinate with nearby displays

Related Topics

Custom Page BuilderCustom Display Page