Subscription Plans & Limits

PulseMesh offers four subscription tiers designed to meet different needs, from hobbyist displays to large commercial installations. Each plan includes specific features and limits to ensure optimal performance and fair usage.

Plan Overview

Starter Plan (Free)

Perfect for trying out PulseMesh and small residential displays.

Pricing: Free

Key Limits:

• 1 display
• 5 concurrent viewers
• 250 annual sessions
• 0.5 mile geo-radius range
• 1 connector per display
• Basic analytics

Ideal For:

• Testing PulseMesh
• Small residential displays
• Learning the platform
• Personal projects

Pro Plan

Advanced features for serious enthusiasts and larger home displays.

Pricing: $36/year ($3/month billed annually)

Key Limits:

• 2 displays
• 25 concurrent viewers
• 2,500 annual sessions
• 2 mile geo-radius range
• 3 connectors per display
• Display codes (4-character)
• Advanced analytics

Ideal For:

• Large residential displays
• Community events
• Serious hobbyists
• Multiple display locations

Commercial Lite Plan

Perfect for small businesses and hybrid FM setups.

Pricing:

• $295/year (save 80%)
• $125/month

Key Limits:

• 1 display
• 100 concurrent viewers
• 5,000 annual sessions
• 5 mile geo-radius range
• 3 connectors per display
• Commercial use license
• $20/1,000 sessions overage billing

Ideal For:

• Small drive-through shows
• Hybrid FM setups
• Small business displays
• Testing commercial viability

Commercial Pro Plan

Full digital solution for high-volume commercial displays.

Pricing:

• $995/year (save 80%)
• $415/month

Key Limits:

• 5 displays
• Unlimited concurrent viewers
• 50,000 annual sessions
• 5 mile geo-radius range
• Unlimited connectors per display
• Commercial use license
• $20/1,000 sessions overage billing

Ideal For:

• Shopping centers
• Theme parks
• Municipalities
• Large drive-through displays
• Professional display designers

Feature Comparison

Viewer & Session Limits

Display & Setup Features

Audio & Experience Features

Business Features

Support

Understanding Limits

Concurrent Viewers

The maximum number of people who can be connected to your display(s) at the same time.

How it works:

• Count is across all your displays combined
• Real-time monitoring in dashboard
• Automatic queueing when at limit
• Viewers notified of wait time

Optimization tips:

• Monitor peak times in analytics
• Consider upgrading before busy seasons
• Use multiple displays to spread load (Pro+)

Annual Sessions

Total number of individual viewing sessions per year across all displays.

What counts as a session:

• Each unique viewer connection
• Starts when music begins playing
• Ends when viewer disconnects or closes app
• Minimum duration for counting varies by plan

Tracking your usage:

• Dashboard shows current count
• Email alerts at 80% and 95%
• Resets on subscription anniversary
• Historical data available in analytics

Display Limits

Number of separate display locations you can manage.

Each display includes:

• Unique location and settings
• Independent playlist
• Separate analytics
• Own QR codes and display code (Pro+)
• Custom display page

Managing multiple displays:

• Easy switching in dashboard
• Bulk operations (Commercial Pro)
• Independent geo-radius per display
• Separate connector limits

Connector Limits

Number of FPP or xSchedule instances that can connect per display.

Use cases for multiple connectors:

• Redundancy and failover
• Multi-zone setups
• Testing environments
• Different show sequences

Geo-Radius Range

The maximum distance from your display where viewers can discover and connect.

Range by plan:

• Starter: Up to 0.5 miles
• Pro: Up to 2 miles
• Commercial Lite: Up to 5 miles
• Commercial Pro: Up to 5 miles

Automatic adjustments:

• Radius adjusts on plan change
• Settings preserved for upgrades
• No data loss on downgrade

Commercial Licensing

Residential Use (Starter & Pro)

• Personal and residential displays only
• Community events allowed
• No business or commercial use
• No charging admission

Commercial Use (Commercial Lite & Pro)

• Licensed for business purposes
• Can charge admission
• Shopping centers and venues
• Municipal displays
• Professional services

Overage Handling

Commercial Plans Overage Billing

For Commercial Lite and Pro plans:

• Automatic billing at $20 per 1,000 additional sessions
• No service interruption
• Monthly overage invoicing
• Usage reports available
• Contact sales for volume discounts

Starter and Pro Plans

• No overage billing available
• Displays disabled when limits exceeded
• Upgrade required to continue
• Data preserved during downtime

Upgrading Your Plan

When to Upgrade

Consider upgrading when:

• Reaching 80% of any limit
• Planning larger events
• Need commercial licensing
• Want advanced features
• Require phone support

Upgrade Process

1. Go to Settings → Subscription
2. Select new plan
3. Choose billing frequency (if available)
4. Review prorated charges
5. Confirm payment method
6. Immediate access to new features

Billing Options

• Starter: Free forever
• Pro: Annual billing only ($36/year)
• Commercial Lite: Monthly ($125) or Annual ($295, save 80%)
• Commercial Pro: Monthly ($415) or Annual ($995, save 80%)

Downgrading Considerations

Before Downgrading

Check your usage:

• Current viewer counts
• Session history
• Number of active displays
• Feature dependencies

Downgrade Impact

What happens to excess items:

• Extra displays become read-only
• Display codes deactivated (if moving to Starter)
• Cannot edit beyond new limits
• Data is preserved for future upgrade

Grace Period

• 7-day grace period for some features
• Email warnings sent
• Time to adjust settings
• Support available to help

Special Offers

Annual Billing Discount

• Commercial plans: Save 80% with annual billing
• Pro plan: Annual only at $36/year
• Lock in pricing for full year
• Cancel anytime with prorated refund

High-Volume Customers

• Custom pricing available for 100K+ sessions
• Enterprise features and support
• Dedicated infrastructure options
• Contact sales for details

Frequently Asked Questions

Can I change plans anytime?

Yes, upgrades are immediate and downgrades take effect at the next billing cycle.

What happens if I exceed limits?

• Commercial plans: Automatic overage billing at $20/1,000 sessions
• Starter/Pro plans: Service paused until upgrade or renewal

Are limits per display or total?

All limits are account-wide totals across all your displays.

Is there a free trial?

Start with the free Starter plan to test PulseMesh. Upgrade when ready.

Do unused sessions roll over?

No, annual sessions reset on your subscription anniversary date.

Can I switch between monthly and annual?

Yes, Commercial plans can switch between monthly and annual billing anytime.

Related Topics

• Pricing Page - View current pricing and sign up
• Multi-Display Management - Managing multiple displays
• Display Codes - Pro+ feature for direct access
• Geo-Radius Settings - Configure display coverage
• Usage & Limits - Monitor your usage
• Viewer Statistics - Analytics and reporting