Terms & Conditions
PulseMesh LLC Terms and Conditions
Last updated: June 27 2025
Welcome to PulseMesh LLC! By using our website, mobile app, or any of our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you must not use our services.
Eligibility and Access
- Age Restriction: You must be at least 13 years old to use PulseMesh LLC services.
- Account Requirement: You are not required to create an account to use the PulseMesh LLC app for viewing light displays. However, if you wish to host a display, you must register for an account on our website.
User Accounts
- Accuracy of Information: You must provide accurate and complete information when creating an account.
- Termination of Accounts: PulseMesh LLC reserves the right to terminate any account at its sole discretion, typically in cases of violation of these Terms or prolonged inactivity.
Fees and Payments
- Free Services: PulseMesh LLC offers some services for free to those using the service for non-commercial purposes. These services may be terminated at any time at PulseMesh LLC's sole discretion.
- Paid Services: In 2025 PulseMesh LLC will introduce paid offerings at which point these terms will be updated.
Subscription Terms
- Billing: Subscriptions are billed in advance on a recurring basis (monthly or annually). Payment is due immediately upon subscription activation.
- Auto-Renewal: Subscriptions automatically renew unless cancelled before the next billing cycle. You will be charged for the renewal period.
- Cancellation: You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
- Refunds: Refunds are not provided for partial subscription periods, except as required by law or at PulseMesh LLC's sole discretion.
- Payment Failures: If payment fails, your account may be downgraded or suspended until payment is resolved. Multiple payment failures may result in account termination.
- Price Changes: We may change subscription prices with 30 days' advance notice to existing subscribers.
Content Ownership and Usage
- User-Uploaded Content: By uploading content to our website, you grant PulseMesh LLC the right to use that content within our app to provide music synchronization for users.
- Limitations on Usage: PulseMesh LLC does not claim ownership of user-uploaded content beyond what is required to provide the services.
- Music Licensing: If you use music in your light display outside of the US, and it requires licensing, you are solely responsible for obtaining the necessary licenses.
User Responsibilities
- Prohibited Conduct: The following behaviors are prohibited on PulseMesh LLC:
- Spamming
- Hacking or attempts to compromise the security of our services
- Uploading or sharing offensive content (determined at PulseMesh LLC’s sole discretion)
- Reverse engineering, decompiling, or attempting to extract source code
- Data scraping, automated data collection, or bulk downloading
- Reselling, redistributing, or sublicensing our services without permission
- Creating fake accounts or impersonating others
- Interfering with or disrupting our services or other users' experience
- Violating any applicable laws or regulations
- Consequences: Accounts involved in any prohibited conduct will be terminated without notice.
Disclaimers and Limitation of Liability
- No Guarantees: For customers using the service for free, PulseMesh LLC makes no guarantees regarding the availability, reliability, or accuracy of its services.
- Limitation of Liability: PulseMesh LLC will not be held liable for any damages or losses incurred through the use of our services.
Governing Law
These Terms and Conditions are governed by the laws of the state of Ohio, USA, without regard to its conflict of laws provisions.
Intellectual Property
- PulseMesh LLC Trademarks: The PulseMesh name, logo, and related marks are trademarks of PulseMesh LLC. You may not use these marks without our prior written permission.
- Service Content: All content provided by PulseMesh LLC, including software, documentation, and user interfaces, is protected by copyright and other intellectual property laws.
Service Availability
- Service Interruptions: PulseMesh LLC may temporarily suspend or interrupt services for maintenance, updates, or technical issues. Scheduled maintenance will be announced in advance when possible.
- Free Service Uptime: For free services, PulseMesh LLC makes no guarantees regarding service uptime or availability.
- Commercial Service Uptime: Commercial plan customers are entitled to specific uptime guarantees as detailed in their service agreement or subscription terms.
Data Retention
- Account Data: User account information and uploaded content may be retained for as long as your account remains active and for a reasonable period thereafter for legal compliance purposes.
- Data Deletion: You may request deletion of your account and associated data by contacting us at [email protected].
Dispute Resolution
- Binding Arbitration: Any disputes arising from these Terms or your use of PulseMesh LLC services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
- Jurisdiction: Arbitration proceedings shall take place in Ohio, USA. Ohio state law shall govern the arbitration process.
- Class Action Waiver: You agree to resolve disputes individually and waive any right to participate in class action lawsuits.
General Provisions
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
- Force Majeure: PulseMesh LLC shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, government actions, or network failures.
- Export Compliance: You agree to comply with all applicable export control laws and regulations when using our services internationally.
Contact Information
For questions about these Terms and Conditions, please contact us at [email protected].
API Usage Terms
If you access our services through APIs or developer tools:
- Rate Limits: API usage is subject to rate limits to ensure fair usage and service stability
- Acceptable Use: APIs must be used in accordance with these Terms and any additional developer guidelines
- Authentication: Maintain the security of your API keys and credentials
- Compliance: Ensure your application complies with all applicable laws and our content policies
DMCA Copyright Policy
PulseMesh LLC respects intellectual property rights. If you believe content on our platform infringes your copyright:
- Notice: Send a DMCA takedown notice to [email protected] including:
- Description of the copyrighted work
- Location of the infringing content
- Your contact information and good faith statement
- Response: We will investigate and remove infringing content when appropriate
- Counter-Notice: Users may submit counter-notices if they believe content was removed in error
Warranties and Disclaimers
- AS IS Service: PulseMesh LLC services are provided "AS IS" without warranties of any kind
- No Warranties: We disclaim all warranties, express or implied, including merchantability, fitness for purpose, and non-infringement
- User Risk: You use our services at your own risk and discretion
Indemnification
You agree to indemnify and hold harmless PulseMesh LLC from any claims, damages, or expenses arising from:
- Your use of our services
- Your violation of these Terms
- Your violation of any third-party rights
- Content you upload or share through our services
Changes to These Terms
PulseMesh LLC reserves the right to update these Terms and Conditions at any time. Any changes will be posted on this page. Continued use of our services after such updates constitutes your acceptance of the new terms.